Refunds & Returns Policy
At CureKart Pharmacy, we value your trust and work hard to ensure every order meets your expectations. Please review our policy regarding refunds and returns:
Refund Policy
- Refunds are only applicable in the following cases:
- If a wrong product is delivered.
- If an item is out of stock after your order is placed.
- No refunds will be issued once the order has been shipped.
Return Policy
You may request a return under the following conditions:
- A wrong product has been delivered.
- The quantity received does not match the order.
- The product is not up to the mark in quality or condition.
Return Conditions
- Customers must inform us within 24 hours of delivery if they wish to initiate a return.
- To process the request, customers must provide:
- Clear images of the product.
- Tracking label attached to the package as proof.
- Returns submitted after 24 hours of delivery will not be accepted.
Important Notes
- Products must be returned in their original packaging and unused condition.
- Shipping costs for returns may be the responsibility of the customer, except in cases of incorrect or defective products.
- Refunds, if approved, will be processed to the original payment method within 7–10 business days after the returned product is received and inspected.